Expert Concierge & Lifestyle Assistants | Custom Care Services

Our Team


Kara McKeage

Pepper’s founder Kara McKeage remembers the joy that she experienced as a 9-year old child passing out fliers to the staff at her mother’s office. Her services at the time? Stapling and collating.

Times have changed a bit since then, but her love of helping others has not. Pepper’s Personal Assistants formed organically after working for over two decades as an administrative assistant, sales support team member and mother. Kara is honored to serve Seattle’s professional community with her organizational talents gleaned from these experiences and her sustained passion for making people’s lives easier.

Having a big impact on people’s lives is why I love doing what I do.

Operations Manager


Katie hails from Enumclaw in the South Sound and she loves helping others complete their “to do” lists. A skilled organizer and optimizer, Katie loves solving problems for those she helps. Solutions are her specialty.
Katie loves the outdoors and often enjoys them from the seat of her motorcycle, bicycle, or out on the golf course

“I love helping people so they have more time to do the things they love.”

Lead Personal Assistant


Bernice was born in Hong Kong and raised in the beautiful Pacific Northwest. With 20+years of experience in the Tourism, Hospitality and Customer Service professional, she had the privilege of traveling the world which leads her to experience the cultures of 43 countries and counting.

She thrives when helping customers and clients, whether it is grocery shopping, organizing, picking out a great bottle of wine to pair with dinner or finding a tour to a remote destination on their next vacation.

Not one to sit around. Her strengths are being detail oriented, multi-tasking and accomplishing a perfected outcome of her projects.

“If I can help in any way, it brings a smile to my face that I made a difference”

Lead Personal Assistant


Born and raised in the Seattle area, Laura is an avid soccer player, coach, and of course she is a big fan of the Sounders. Laura spends her off time volunteering in her community and spending time with her family, especially her 3 grandsons.
Laura loves being a Personal Assistant because she enjoys finding solutions to the projects her clients needs and taking items off their lists in order to free up their time so they can spend it with their families.

“Be the reason someone smiles today.”


Amanda grew up in California and was inspired by her family to trade the sunshine state for the natural beauty of Seattle. Her professional background includes a number of managerial positions across multiple sectors including senior care, wellness services, hospitality and pet care. Organization, time management and attention to detail are her forte. When she’s not busy helping her clients achieve their work/life balance, she’s out creating her own as an avid kayaker and photographer.

It’s my greatest joy to make your life easier!


Dominique loves to help people—No need is too extreme! Her super powers are flexibility and efficiency, always trying to figure how to maximize her time with her clients.
A Seattle native, voracious reader and movie buff, Dominique is also an adventurous diner; when she is not being an extra set of hands for her clients, she loves discovering new and interesting restaurants around the city.

“Helping people love happier, healthier lives”


Heidi was born in California and spent her high school years in Washington.  She loves making her clients’ lives easier and doing what she can to give them more time to their family or themselves.  Her clients appreciate her creative problem-solving, organizational skills and ability to anticipate their needs. In her free time, she enjoys spending time with her teenage daughter, working on her artwork and anything outside.

“If you have the ability to make someone happy – do it.”


Jen grew up in Kent and always remembers wanting to help people when she grew up. After nursing school, she spent 17 years in surgery. Eventually she realized she wanted to help people in another way: “When I left nursing, I realized that my skills transferred beautifully into personal assisting, I was ready to join Pepper’s!”

Jen’s personal assistant super power is efficiency and managing the household as if it were her own so her client can come home and relax.

“I enjoy knowing that I can help my client find a work life balance that feels good.”


For almost 20 years, Lisa has enjoyed making the Pacific Northwest her home. Her professional career spans chapters dedicated to performing arts and corporate training. She has excelled in varied roles as a performer, director, and choreographer, as well as in her work facilitating, training, coaching, and supporting staff. How does such a colorful past lend itself to being a dynamic personal assistant? Lisa prefers not to be the sage on the stage, but behind the scenes making the star shine. She’s the perfect “woman behind the curtain” to your success! All the while, her project management experience and seasoned listening skills allow her to interpret, meet, and exceed your unique needs.

“I’m an Efficiency Aficionado!”


Liz has worked as a personal household assistant and nanny helping to support Seattle families in their own homes. With more than six years household management experience, she has done everything from cooking, shopping and meal planning to running errands and making family appointments. Outside of work, Liz loves to cook and entertain, with health and fitness also being an important part of her life.

“I love helping families to make their homes run smoothly.”


Margaret is a native Seattleite and a former entrepreneur who operated her own special event planning and project management business. She specializes in juggling multiple projects and tasks while maintaining attention to detail and meeting time-sensitive deadlines. She takes great pride in providing her clients seamless accountability.

“My attention to detail will ensure your projects are completed with care from start to finish.”


Mary-Angela loves helping clients improve the quality of their lives by freeing up their time. “My mom was a stay-at-home mom so I got to watch her manage our household and got to help her do so. I grew to enjoy the tasks. This combined with my passion to positively influence and help others in their daily lives is why I love doing what I do”

Mary-Angela’s optimistic approach to problem-solving (always finding a solution and getting the job done), love for process improvement (becoming more efficient and effective each day) and passion for helping people (especially organizing, doing laundry, cooking and vacuuming) is what makes her a stellar household manager. She also loves to cook and in her spare time experiments in the kitchen!

“Your time is important! Take it back and let me handle the rest.”


Peggy has lived with her family for many years in North Seattle. She is a foodie with a background in allied health and education who enjoys running a household filled with a variety of pets and children. She enjoys cooking, organizing, and cultivating efficiency. Accessible and direct, she looks forward to setting up solutions for the problems blocking the enjoyment of every part of the day.

“How can I help?”


Born in England but raised in County Wicklow, Ireland, Susie greatly enjoys streamlining processes for clients. Her strong interpersonal skills combined with her natural intuition and love of research help the people she works with focus on what is truly important to them.
In her free time Susie loves to read, write for her local paper, spend time with her daughters, and ride her horse.


Originally from the East Coast, Tatiana spent thirteen years in NYC before moving to Seattle three years ago for graduate school. Her many years spent as an executive assistant honed her attention to detail and project management skills. Her arts background allows her to creatively problem solve and throw herself into many different tasks. A lover of travel, art and food, Tatiana looks forward to planning and researching your next trip or planning the perfect itinerary when visitors are coming to town. She enjoys the relationships that come from personal assisting, and is able to sleep better knowing your mail isn’t piling up and your closet is organized.

“Organizing spaces brings me so much joy!”