Shopping and Returns

While a little retail therapy can be fun, we understand that not all shopping trips are enjoyable. Fortunately, Pepper’s Personal Assistants are able to step in and take that shopping list off of your hands. Whether you need to tackle a list of party decorations for an upcoming event, or pick up an online order once it arrives at your local department store, Pepper’s can handle it. To top it off, you know that pile of items in the corner you need to return? Our assistants can make it disappear like *that*.

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Like we said, not all trips to the store mean treats for ourselves. Sometimes shopping can be more of a pain than a fun outing. If you have a list of items to pick up, whether it’s for a dinner party or a simple kitchen restock, we’ve got you covered. Additionally, if something you’ve ordered online is ready in store, we can go ahead and pick that up for you. Looking for a particular item but don’t have the time to cross-reference and find the best deals? Pepper’s Personal Assistants can do the online research and provide you with a list of options to purchase that fit your unique needs.

Take a load off and find out more about our shopping services.


We all have one. A stack of wrong-sized pants, tags attached by the dresser. A bag you ended up not needing. A duplicate toy or book with a gift receipt from your kid’s birthday party. Maybe these items have gotten as far as the trunk of your car — but they haven’t made it to the store or post office quite yet. Pepper’s can help with that extra step and return your unwanted items, either through dropping them off in the mail or facilitating an in-person return at a store. 

Say goodbye to that pile of “need to return” items — we’ll take them off of your hands.


I recently broke my foot and I wasn't able to get around very well on crutches. Thanks to Pepper, my house stayed clean! She went grocery shopping for me, took my dogs for walks, took out the trash/recycling, and did the dishes and laundry. I don't know how I would have done it without her.

- Hope

Pepper’s Personal Assistant Reviews

See what it’s really like to work with a Pepper’s personal assistant!

Stress-Free Travel

“One of the massive benefits of having a PA is during travel disruptions. When flights are delayed, the kids are upset, and you’re stuck in customs, coming home to a stocked fridge and a prepared meal eliminates the need for a late-night milk run. You don’t realize the stress these tasks add until you have someone to handle them for you.”


Deep Gratitude!

“The first week with Vincent has gone exceptionally well! I have no questions or concerns, only deep, deep gratitude for the difference he has already made.”



“My PA is incredible—an 11 out of 10—really thoughtful, thorough, intuitive. She is professional but friendly; she has just been great. A couple of times because of things going on with her calendar, Kandis has been flexible—coming 15 minutes later to drop the dog off at puppy play. She has been really great.”


Thoughtful and Detail-Oriented

“My PA is a thoughtful and discerning assistant. She pays attention to details in our home and makes great suggestions for how to improve and optimize our lives. We trust her judgment, and she communicates proactively and frequently. She is always on-site on time and patient with my unpredictable schedule. We communicate frequently, but she’s also very efficient in how we communicate. Great work!”


Super Happy!

“[I] really do think Kandis is setting the bar! Having a new person come into your house can go either way. [I’m] very grateful for the time and energy and people that Pepper’s has. It’s a big step; no suggestions around onboarding. [I’m] really happy that we were able to board Kandis quickly; super happy for the West Seattle support.”


Organizing Superhero

“My PA is really good at organizing; it’s one of her superpowers. Some of the simple reorganizing things that she has done have made a big impact. She organized all the cat stuff in the garage and took the initiative on her own. She’s bright and cheery—no moaning, whining. Very great.”


One of the Best Decisions I’ve Made

“I just wanted to take a few minutes to tell you how much I have appreciated working with all of the Pepper’s staff. My assistant is so generous and thoughtful — she brings value to every interaction. I can’t remember a time when I’ve hired anyone with such a professional and high standard of customer service. Working with you all has been one of the best decisions I’ve made in a very long time!”


10/10 for Sure!

“Missa is a 10/10 for sure! She has been wonderful, and we check in regularly. I’m comfortable communicating with her about questions or requests, and she’s always been very responsive and also seems comfortable checking in if she has any questions for me. [The] biggest help remains pet care and household chores support, plus the help with one-off projects that come up. Missa has all kinds of skills she brings, (e.g., she’s currently putting together a ‘cat highway’ for the living room rafters).”


My Quality of Life Has Improved

“I used to spend every weekend and every evening doing chores and running errands. Now, I’m able to spend the time that I need to on my business, and then I get to enjoy my home and my life and the precious unstructured time that I have. The truth is, my quality of life has improved by having a Pepper’s household assistant here.”


Takes Initiative

“I want to mention what a fantastic personal assistant Billie is to me. We were on vacation last week, and she managed my household and vendors flawlessly. I even had her redecorate my office, and I gave her very little direction other than just to make it nice and functional, and, my goodness, did she ever! She takes initiative in my house in so many other ways but does not overstep or overspend. To strike that balance is really something unique and special. I feel really lucky to have her.”


I’m Blown Away

“[I’m] blown away by how much better the house looks already :)”


Kind, Caring, and Proactive

“My PA is a very caring person. I was incredibly ill last year, and my PA connected the dots that the washing machine had a lot of mold and thought the black specs on my clothes were from that. On her own time, my PA sent me an article about the impact of mold/washing machines. It was so kind of her.”


Goes Above and Beyond

“My PA has gone above and beyond. She’s organized my laundry room while keeping on top of laundry, which made it much easier to stay on top of stuff. She’s always ready to jump in and tackle items. It made this holiday season way less stressful.”