How Hiring a Personal Assistant Can Empower You to Strengthen Household Relationships

Jan 10, 2017 | Residential

Pepper's Proven Process

Our process

We know you need help yesterday. That’s exactly why we built a process that gets you support fast, matches you with the right person, and stays by your side through the whole relationship.

Finding a great personal assistant shouldn’t feel like a second job. Managing one shouldn’t either. At Pepper’s, we’ve spent years refining a process that takes the work off your plate from the very first conversation and keeps it there.

minutes or less of your time across 3 short meetings. That’s all we need between your first call and your personal assistant getting started in your home. We handle everything in between.

Here’s what the process looks like

A lot happens behind the scenes. Your part is simple.

Discovery call

We know exactly what questions to ask to quickly figure out if we’re a mutual fit, and we’re ready to answer any questions you have.

Service agreement and getting started fee

Simple and transparent. You know exactly what you’re signing up for before anything begins.

Deep dive call

This is where we really get to know you. Your preferences, your household, your communication style, the rhythms of your daily life. The more we understand, the better we match.

Full recruitment on your behalf

We post the job, review every application, conduct multiple rounds of interviews, and complete thorough background and reference checks. You don’t lift a finger.

Meet your Jumpstarter in your home

We understand you need help yesterday. So while your permanent personal assistant is being recruited, we send a Jumpstarter, an experienced Pepper’s team member, into your home right away. Real support starts immediately, no waiting required.

Your personal assistant is hired and trained the Pepper’s Way

Once selected, your personal assistant is trained in our systems, standards, and service philosophy. They’re prepared before they ever walk through your door.

Meet your personal assistant for onboarding

Your Jumpstarter spends the first week training alongside your new personal assistant in your home, passing along everything they’ve learned about how you live and what you need. Your household guide is already filled out with your preferences, your routines, your systems. You don’t have to brief anyone or repeat yourself. We’ve got it handled.

Ongoing check-ins and your Perfect Fit Guarantee

We check in regularly to make sure your expectations are being met as your life evolves. And if something isn’t working, we make it right. Our Perfect Fit Guarantee means that if your personal assistant isn’t the right fit or your needs change, we will seamlessly replace them at no additional cost.

Ongoing employee management, support, and training

Your personal assistant has a manager and it’s not you. We handle performance conversations, raise discussions, and professional development. And when your personal assistant takes time off, our team of trained substitutes means you’re never left without coverage.

      We built Pepper’s so that getting great help doesn’t require more of your time and energy. It gives it back.
    

Ready to get started?

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If you feel like there are never enough hours in a day, it can be difficult enough to tackle your entire to-do list — let alone find uninterrupted time to spend with loved ones. Though we’d all love to achieve the perfect work-life balance, it’s not always possible, and this can put unnecessary strain on our relationships. Even when your career or household duties reach capacity, there’s no need to compromise your valued personal connections. No matter your living situation, here’s how hiring a personal assistant can give you back precious quality time, relieve loads of stress, and ultimately empower you to strengthen your most treasured relationships.

How a Personal Assistant Can Help Married or Live-In Couples

Are you dreaming of less arguing over household task delegation and more time to devote to date nights? When was the last time you and your partner enjoyed some quality time with one another after work? Between family, friends, career, pets, home life, and keeping the romance alive, power couples have a lot on their shared and individual plates. Your trusted personal assistant can take over any number of chores each week, allowing you and your significant other to get out of the house or enjoy a relaxed night in. Got a task both you and your partner have been avoiding, such as organizing the pantry? Allow your personal assistant to take care of it and create more space in your life (both literally and figuratively).

How a Personal Assistant Can Help Families

Your personal assistant can cover to-do list items you’re not able to tackle during the day, freeing you up to spend time taking the kids to the movies, enjoying some time at the park, or having a family game night. While you’re at work, we can grocery shop, prep family meals, cut up healthy fruit and veggies for after-school snacking, and stock workspaces for homework time. No time to cook in the evenings? We’ll set up your crockpot with all the ingredients for your favorite dinner, ready to go once you walk in the door.

How a Personal Assistant Can Help Other Households

More: Perhaps you live in a full household of busy young professionals and are searching for a solution to chores that tend to go unfinished. Or maybe you and your family have opened your home to an elderly parent. Regardless, we’ll help your home run smoothly by doing dishes, prepping meals, running errands (prescription pickup, grocery shopping, mailing packages, and more), folding clothes, and scheduling appointments. Wherever you need someone to pick up the slack, your personal assistant is there to help.

Contact Pepper’s Personal Assistants Today!

Contact us to discuss the right personal assistant package for your personal needs. We can’t wait to help you reconnect with the ones who matter most!

Featured photo courtesy of Richard Foster