Great support changes lives.

And at Pepper’s Personal Assistants, that great service starts with the great people on our team. That’s why we’re always proud to highlight their work, dedication, and the real difference they make in our clients’ lives.

No two clients are the same, which is why we believe deeply in tailored service. We take great care in matching each client with a personal assistant whose strengths, skills, and style align with how that client lives and works.

Because of our bespoke approach, our clients regularly share how transformative their personal assistants are. There is a certain level of care, attention, and intention that goes into providing that kind of support. By no means is this work accidental.

When so much care goes into our work, it is our pleasure to take moments like this to highlight the people who make it all possible.

We’re pleased to introduce to you Marie Vezina, our Employee of the Quarter.

Meet Marie

Marie has only been on the Pepper’s team for a few months and she’s already made such a tangible impact, not just internally but in the lives of the clients she supports every day. To put it simply: she’s crushing it.

She embodies our core values perfectly, especially our goal to provide ease. She’s always looking for opportunities to help her peers, the executive team, or—most importantly—her clients find ease in their work and lives. Whether she’s managing complex to-do lists, anticipating client needs, or communicating clearly and calmly under pressure, Marie brings a sense of order and reassurance to everything she touches.

That’s a lot to achieve in just two months, and we couldn’t be prouder to recognize her as our Q1 2026 Employee of the Quarter. She absolutely deserves recognition for the amazing work she is doing.

Marie’s Unique Flair as a Personal Assistant

Each of our personal assistants brings their own combination of skills and experience to the role. Marie brings a global perspective and a calm, grounded presence to her work. Both have been shaped by her background and personal interests.

Her first language is French, and she grew up in Montreal, Canada, before moving to Seattle in 2020. Outside of work, she enjoys baking and experimenting with new gluten- and dairy-free recipes. She also loves to travel and immerse herself in different cultures.

One of the things her clients consistently speak highly of is her attention to detail and the way she provides thoughtful, all-around support. Marie credits this to her ability to adjust as priorities change, along with her strong administrative skills.

Two skills stand out as key to her success: flexibility and creating structure. “I adapt quickly to any situation, and I am very organized.” she says. It’s a combination essential in every great personal assistant since no two days are ever the same. Priorities shift, schedules change, and new requests appear without warning. The ability to pivot smoothly while keeping everything running behind the scenes is what separates good support from exceptional support.

For clients, this adaptability often shows up as relief. They don’t need to explain things twice or worry about details falling through the cracks. They can trust that their personal assistant is tracking all the moving parts.

Marie’s Thoughts on Support and Building Relationships

One of the most surprising aspects of the role for Marie is “how time flies when you have a lot of things on your list,” she shared.

That feeling is familiar to many of our personal assistants, and it’s also telling. Our personal assistants rely on deep focus and engagement as they anticipate and manage the needs of their clients. It also speaks to how invested and inherently supportive Marie is in her work.

When asked what brought her to Pepper’s, Marie didn’t hesitate to say “I wanted to help other people.” That motivation sits at the core of Pepper’s mission. While skills and systems matter, the genuine desire to support others is what creates trust.

A trust-building mindset is one of the reasons that Marie has been able to build such strong relationships with her clients. In fact, one of her favorite client memories is being invited along with her husband to the dress rehearsal of The Nutcracker. That’s what we mean when we say our personal assistants are a dedicated part of every client’s total support system. Because the support they provide often evolves into mutual respect, appreciation, and even shared experiences that reflect the trust and rapport that can develop over the course of a great working relationship.

When asked about the biggest lesson she’s learned while working at Pepper’s, Marie shared that “communication is really important.” Strong communication means fewer follow-ups, fewer misunderstandings, and greater confidence that things are under control. That means peace of mind for Marie’s clients, and better priority management for Marie herself.

For anyone interested in becoming a personal assistant, she offers this advice, “Being detail-oriented and going above and beyond for your client is how you make yourself indispensable.” We couldn’t agree more. Exceptional personal assistants like Marie are always thinking one step ahead.

Outside of her role at Pepper’s, Marie enjoys reading, knitting, and baking. She jokes, “I’m basically a grandma.” She mostly reads in French, but plans to read The Handmaid’s Tale in English next.

The Pepper’s Difference, by Design

While Marie’s natural strengths play a big role in her success, they’re also supported and enhanced by Pepper’s training and Proven Process.

We’re strategic about whom we bring onto our team and even more intentional about the training they receive. All of our personal assistants undergo thorough background checks and extensive training before joining as a client’s personal assistant. We prioritize reliability and trustworthiness to ensure peace of mind from the beginning.

Each personal assistant is hand-picked and guided by our core values so you can trust that your home life is in good hands.

Of course, we can’t overstate how people like Marie make this possible. Our personal assistants truly just get it. But they’re also supported by our experienced management team, helpful peers, and clear processes that allow them to focus on delivering high-quality support.

This structure allows personal assistants like Marie to step confidently into client households, knowing they have the tools and backing to handle whatever the day brings.

If you’re ready to experience this kind of thoughtful, tailored support for yourself, we’d love to help. Reach out today to discover what it feels like to have the right support.