This Mother’s Day, Give Mom the Gift of Free Time

Apr 24, 2017 | Organizational, Residential

Pepper's Proven Process

Our process

We know you need help yesterday. That’s exactly why we built a process that gets you support fast, matches you with the right person, and stays by your side through the whole relationship.

Finding a great personal assistant shouldn’t feel like a second job. Managing one shouldn’t either. At Pepper’s, we’ve spent years refining a process that takes the work off your plate from the very first conversation and keeps it there.

minutes or less of your time across 3 short meetings. That’s all we need between your first call and your personal assistant getting started in your home. We handle everything in between.

Here’s what the process looks like

A lot happens behind the scenes. Your part is simple.

Discovery call

We know exactly what questions to ask to quickly figure out if we’re a mutual fit, and we’re ready to answer any questions you have.

Service agreement and getting started fee

Simple and transparent. You know exactly what you’re signing up for before anything begins.

Deep dive call

This is where we really get to know you. Your preferences, your household, your communication style, the rhythms of your daily life. The more we understand, the better we match.

Full recruitment on your behalf

We post the job, review every application, conduct multiple rounds of interviews, and complete thorough background and reference checks. You don’t lift a finger.

Meet your Jumpstarter in your home

We understand you need help yesterday. So while your permanent personal assistant is being recruited, we send a Jumpstarter, an experienced Pepper’s team member, into your home right away. Real support starts immediately, no waiting required.

Your personal assistant is hired and trained the Pepper’s Way

Once selected, your personal assistant is trained in our systems, standards, and service philosophy. They’re prepared before they ever walk through your door.

Meet your personal assistant for onboarding

Your Jumpstarter spends the first week training alongside your new personal assistant in your home, passing along everything they’ve learned about how you live and what you need. Your household guide is already filled out with your preferences, your routines, your systems. You don’t have to brief anyone or repeat yourself. We’ve got it handled.

Ongoing check-ins and your Perfect Fit Guarantee

We check in regularly to make sure your expectations are being met as your life evolves. And if something isn’t working, we make it right. Our Perfect Fit Guarantee means that if your personal assistant isn’t the right fit or your needs change, we will seamlessly replace them at no additional cost.

Ongoing employee management, support, and training

Your personal assistant has a manager and it’s not you. We handle performance conversations, raise discussions, and professional development. And when your personal assistant takes time off, our team of trained substitutes means you’re never left without coverage.

      We built Pepper’s so that getting great help doesn’t require more of your time and energy. It gives it back.
    

Ready to get started?

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Being a mom is a full-time job in itself. When you tack on a career and a million personal responsibilities, moms have sure got a lot on their plates. Why not help the mother figure in your life lighten that load a bit? When you’re brainstorming the perfect Mother’s Day gift for this year, think outside flowers or dinner! Consider treating mom to her very own personal assistant and give her the greatest gift of all: more free time.

Gift a Personal Assistant Package

A personal assistant package is truly the gift that keeps on giving. Mom can pick and choose the days she could use an extra pair of hands, select the amount of PA hours she needs, and allocate tasks accordingly. The result? She can come home to a completed to-do list and use that leftover time to unwind or treat herself to her favorite activities. Even better than breakfast in bed or a trip to the day spa? The spare time to indulge in such things without the prospect of unfinished business looming over relaxation time.

Her Personal Assistant Can Handle the Busy Work

Monotonous daily tasks — from paying bills and scheduling appointments to grocery shopping or picking up dry cleaning — can eat into mom’s personal time and even her lunch hour at work. Treating her to a personal assistant package allows her to prioritize herself and quality family time in place of time-consuming chores. A personal assistant can transform a dreaded week full of stressful obligations into one where the sky’s the limit.

When valuable time is on the line, a recurring subscription is a worthwhile investment. Plus, the rest of the family gets to see more of mom!

Show Mom You Care; Help Her Take Back Treasured Free Time

Many working moms rise and shine early to get a head start on each busy day. Sometimes, overtime at the office plus after-work errands can mean there aren’t enough hours in a day. With the help of a personal assistant on particularly busy days, mom can focus on her job, enjoy herself, and treasure time with her loved ones.

With a little luck, that extra time will liberate mom to do something special for herself — whether she prefers to get a pedicure, sign up for a yoga class, work on personal projects, meet up with friends, or simply take a solo breather on the couch. However she chooses to spend it, a Mother’s Day gift of free time provides a much-needed break from the hustle and bustle of motherhood.

Happy Mother’s Day to all!