The Full Potential of What a Household Assistant Can Do for You

May 30, 2024 | Home, Organizational, Residential

Household assistant taking vegetables out of cardboard box in kitchen

Pepper's Proven Process

Our process

We know you need help yesterday. That’s exactly why we built a process that gets you support fast, matches you with the right person, and stays by your side through the whole relationship.

Finding a great personal assistant shouldn’t feel like a second job. Managing one shouldn’t either. At Pepper’s, we’ve spent years refining a process that takes the work off your plate from the very first conversation and keeps it there.

minutes or less of your time across 3 short meetings. That’s all we need between your first call and your personal assistant getting started in your home. We handle everything in between.

Here’s what the process looks like

A lot happens behind the scenes. Your part is simple.

Discovery call

We know exactly what questions to ask to quickly figure out if we’re a mutual fit, and we’re ready to answer any questions you have.

Service agreement and getting started fee

Simple and transparent. You know exactly what you’re signing up for before anything begins.

Deep dive call

This is where we really get to know you. Your preferences, your household, your communication style, the rhythms of your daily life. The more we understand, the better we match.

Full recruitment on your behalf

We post the job, review every application, conduct multiple rounds of interviews, and complete thorough background and reference checks. You don’t lift a finger.

Meet your Jumpstarter in your home

We understand you need help yesterday. So while your permanent personal assistant is being recruited, we send a Jumpstarter, an experienced Pepper’s team member, into your home right away. Real support starts immediately, no waiting required.

Your personal assistant is hired and trained the Pepper’s Way

Once selected, your personal assistant is trained in our systems, standards, and service philosophy. They’re prepared before they ever walk through your door.

Meet your personal assistant for onboarding

Your Jumpstarter spends the first week training alongside your new personal assistant in your home, passing along everything they’ve learned about how you live and what you need. Your household guide is already filled out with your preferences, your routines, your systems. You don’t have to brief anyone or repeat yourself. We’ve got it handled.

Ongoing check-ins and your Perfect Fit Guarantee

We check in regularly to make sure your expectations are being met as your life evolves. And if something isn’t working, we make it right. Our Perfect Fit Guarantee means that if your personal assistant isn’t the right fit or your needs change, we will seamlessly replace them at no additional cost.

Ongoing employee management, support, and training

Your personal assistant has a manager and it’s not you. We handle performance conversations, raise discussions, and professional development. And when your personal assistant takes time off, our team of trained substitutes means you’re never left without coverage.

      We built Pepper’s so that getting great help doesn’t require more of your time and energy. It gives it back.
    

Ready to get started?

Relief is just a click away.

Book a quick call

If you’ve decided you need household help but aren’t sure you have enough for a household assistant to do, think again. Besides doing laundry, tackling meal prep, and handling other everyday chores, a skilled household assistant can organize your home inside and out and help you tackle the dream projects you always hoped would be possible.

Everything a Household Assistant Can Do

Chances are, if you’ve considered a household assistant, it’s because you’ve felt the pressure many busy professionals and overwhelmed moms feel—your to-do list keeps getting longer, and it seems there’s never enough time in the day. All the behind-the-scenes planning and anticipating you do often leaves you little time for yourself and the things you love.

But there’s hope. Even if you thought household assistants were just for celebrities or that you didn’t have enough for an assistant to do, there are several ways an assistant can organize your home and give you your time back. In fact, in all the homes Pepper’s assistants have worked in over the last 12-plus years, they’ve never had a problem finding enough to do!

At Pepper’s, we have a team of more than 30 highly skilled personal assistants ready to help you tackle a broad array of household tasks and projects. Upon entering your home, your assistant will look for opportunities to make improvements, organize household chores, and create a system for completing them efficiently. You’ll have a household guide that outlines everything from your favorite grocery store to the location of your water shut-off valve.

You can rely on your household assistant to handle tasks such as:

Planning travel (including packing and unpacking)
Decorating for holidays
Doing laundry (including making dry cleaning runs)
Planning and managing home parties
Shopping for groceries and running errands
Preparing food
Taking out trash and recycling
Scheduling and supervising on-site vendors

Your household assistant can also take your home organization and special project ideas and make them a reality. Examples include creating a home art space, transforming outdoor areas to be more enjoyable, and finding home service contractors for maintenance and repair jobs.

The support you receive from a Pepper’s household assistant isn’t one-size-fits-all; it’s flexible to adapt to your specific needs. And if we don’t have a household assistant that fits the criteria you seek, we’ll find one. So, if you need an assistant who cooks, we’ll find someone who can cook your preferred cuisine. And if you need an assistant that’s great with pets, no problem! Our goal is to help you build a collaborative, stress-free relationship that meets your immediate and ongoing needs.

Steps You Can Take to Determine Your Household Help Needs

It’s not always easy to visualize what a household assistant can do for you day to day. That’s why Pepper’s assistants are trained to work with you at your pace, offering support and suggestions to ensure a smooth transition of chores from you to your assistant.

A great way to create a clearer picture of what your life could look like with a household assistant is to start with a list. Itemize all the things that you would love to never do again that someone could do for you. It might be doing laundry, standing in line at Costco, decluttering countertops, or making Amazon returns. Whatever it is, add it to your list.

As you continue this process, you’ll begin to see you’re probably spending more time on household chores than you realized. One study found that unpaid household chores took an average of 21.5 hours per week—three hours a day!

Tackle Household Chores and Much More

Imagine what you could do with three more hours in your day. You could spend more time with family and friends, reconnect with an old hobby, or even find a new one.

These are the kinds of benefits Libby Wagner enjoyed once she began working with her Pepper’s household assistant. In a case study of Libby’s experience, we discuss how her assistant took time-consuming chores off Libby’s to-do list and helped her complete dream projects that made her home more enjoyable. Having household help transformed her home and life.

“I’m able to spend the time I need to on my business, which is a lot, and then I get to enjoy my home and my life and the precious unstructured time that I have not taken up with doing errands and chores,” she said.

To learn more about Libby’s experience with her Pepper’s household assistant, download the full case study.