Working Safely In Your Home – COVID19 Guidelines

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Updated:  August 31, 2023

As the coronavirus pandemic enters its third year, the health of our employees and clients remains our top priority. We are committed to following the Centers for Disease Control and Prevention’s COVID-19 guidelines along with applicable requirements from state and local health authorities.

We recognize that guidance and requirements are constantly changing and will continue to align our processes with the current guidance.

Here is what Pepper’s and our personal assistants are doing to ensure the health and safety of our team and clients amid COVID-19 and related variants:

  • Employees will communicate prior to working in client homes if any household members are showing COVID-19 symptoms, is considered a close contact of a positive case, or has tested positive for COVID-19.
  • In the event that an employee tests positive for COVID, they will follow CDC testing and isolation guidance

What we need from our clients:

  • Communicate with your personal assistants prior to their arrival if any household members are showing COVID-19 symptoms, is considered a close contact of a positive case, or has tested positive for COVID-19.
  • Follow CDC testing and isolation guidance for household members experiencing symptoms or are close contacts of confirmed COVID cases.
  • When possible, relocate household members to areas away from a personal assistant while they are in the home.

Questions? Contact us today!

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Pepper’s Personal Assistant Reviews

See what it’s really like to work with a Pepper’s personal assistant!

Deep Gratitude!

“The first week with Vincent has gone exceptionally well! I have no questions or concerns, only deep, deep gratitude for the difference he has already made.”

W.W.

11/10!

“My PA is incredible—an 11 out of 10—really thoughtful, thorough, intuitive. She is professional but friendly; she has just been great. A couple of times because of things going on with her calendar, Kandis has been flexible—coming 15 minutes later to drop the dog off at puppy play. She has been really great.”

Libby

Thoughtful and Detail-Oriented

“My PA is a thoughtful and discerning assistant. She pays attention to details in our home and makes great suggestions for how to improve and optimize our lives. We trust her judgment, and she communicates proactively and frequently. She is always on-site on time and patient with my unpredictable schedule. We communicate frequently, but she’s also very efficient in how we communicate. Great work!”

Client

Super Happy!

“[I] really do think Kandis is setting the bar! Having a new person come into your house can go either way. [I’m] very grateful for the time and energy and people that Pepper’s has. It’s a big step; no suggestions around onboarding. [I’m] really happy that we were able to board Kandis quickly; super happy for the West Seattle support.”

Libby

Organizing Superhero

“My PA is really good at organizing; it’s one of her superpowers. Some of the simple reorganizing things that she has done have made a big impact. She organized all the cat stuff in the garage and took the initiative on her own. She’s bright and cheery—no moaning, whining. Very great.”

Emma

One of the Best Decisions I’ve Made

“I just wanted to take a few minutes to tell you how much I have appreciated working with all of the Pepper’s staff. My assistant is so generous and thoughtful — she brings value to every interaction. I can’t remember a time when I’ve hired anyone with such a professional and high standard of customer service. Working with you all has been one of the best decisions I’ve made in a very long time!”

Libby

10/10 for Sure!

“Missa is a 10/10 for sure! She has been wonderful, and we check in regularly. I’m comfortable communicating with her about questions or requests, and she’s always been very responsive and also seems comfortable checking in if she has any questions for me. [The] biggest help remains pet care and household chores support, plus the help with one-off projects that come up. Missa has all kinds of skills she brings, (e.g., she’s currently putting together a ‘cat highway’ for the living room rafters).”

Homeowner

My Quality of Life Has Improved

“I used to spend every weekend and every evening doing chores and running errands. Now, I’m able to spend the time that I need to on my business, and then I get to enjoy my home and my life and the precious unstructured time that I have. The truth is, my quality of life has improved by having a Pepper’s household assistant here.”

Libby

Takes Initiative

“I want to mention what a fantastic personal assistant Billie is to me. We were on vacation last week, and she managed my household and vendors flawlessly. I even had her redecorate my office, and I gave her very little direction other than just to make it nice and functional, and, my goodness, did she ever! She takes initiative in my house in so many other ways but does not overstep or overspend. To strike that balance is really something unique and special. I feel really lucky to have her.”

Anura

I’m Blown Away

“[I’m] blown away by how much better the house looks already :)”

Graham

Kind, Caring, and Proactive

“My PA is a very caring person. I was incredibly ill last year, and my PA connected the dots that the washing machine had a lot of mold and thought the black specs on my clothes were from that. On her own time, my PA sent me an article about the impact of mold/washing machines. It was so kind of her.”

Emma

Goes Above and Beyond

“My PA has gone above and beyond. She’s organized my laundry room while keeping on top of laundry, which made it much easier to stay on top of stuff. She’s always ready to jump in and tackle items. It made this holiday season way less stressful.”

Andrea