Introducing the new Pepper’s 5 Hour Task Assistant Package

Jun 17, 2020 | Business, Outsourcing, Parenting

Pepper's Proven Process

Our process

We know you need help yesterday. That’s exactly why we built a process that gets you support fast, matches you with the right person, and stays by your side through the whole relationship.

Finding a great personal assistant shouldn’t feel like a second job. Managing one shouldn’t either. At Pepper’s, we’ve spent years refining a process that takes the work off your plate from the very first conversation and keeps it there.

minutes or less of your time across 3 short meetings. That’s all we need between your first call and your personal assistant getting started in your home. We handle everything in between.

Here’s what the process looks like

A lot happens behind the scenes. Your part is simple.

Discovery call

We know exactly what questions to ask to quickly figure out if we’re a mutual fit, and we’re ready to answer any questions you have.

Service agreement and getting started fee

Simple and transparent. You know exactly what you’re signing up for before anything begins.

Deep dive call

This is where we really get to know you. Your preferences, your household, your communication style, the rhythms of your daily life. The more we understand, the better we match.

Full recruitment on your behalf

We post the job, review every application, conduct multiple rounds of interviews, and complete thorough background and reference checks. You don’t lift a finger.

Meet your Jumpstarter in your home

We understand you need help yesterday. So while your permanent personal assistant is being recruited, we send a Jumpstarter, an experienced Pepper’s team member, into your home right away. Real support starts immediately, no waiting required.

Your personal assistant is hired and trained the Pepper’s Way

Once selected, your personal assistant is trained in our systems, standards, and service philosophy. They’re prepared before they ever walk through your door.

Meet your personal assistant for onboarding

Your Jumpstarter spends the first week training alongside your new personal assistant in your home, passing along everything they’ve learned about how you live and what you need. Your household guide is already filled out with your preferences, your routines, your systems. You don’t have to brief anyone or repeat yourself. We’ve got it handled.

Ongoing check-ins and your Perfect Fit Guarantee

We check in regularly to make sure your expectations are being met as your life evolves. And if something isn’t working, we make it right. Our Perfect Fit Guarantee means that if your personal assistant isn’t the right fit or your needs change, we will seamlessly replace them at no additional cost.

Ongoing employee management, support, and training

Your personal assistant has a manager and it’s not you. We handle performance conversations, raise discussions, and professional development. And when your personal assistant takes time off, our team of trained substitutes means you’re never left without coverage.

      We built Pepper’s so that getting great help doesn’t require more of your time and energy. It gives it back.
    

Ready to get started?

Relief is just a click away.

Book a quick call

You know how it goes, your week is packed full of tasks, so you put it off until the weekend only to find out that you are exhausted (and rightfully so with your schedule!). You are feeling drained – physically, mentally, and emotionally drained.

Pepper’s Personal Assistants has a solution for you. Maybe a personal assistant for 12 hours per week is more than you need, but you would find value in having someone who could pick up an extra 5 hours a week to help alleviate the stress. That is why we have come up with our new 5 hours per week package, also known as the Task Assistant package. This package is $400.00 per week but saves you so much more in the long run.

Just think: what could you do with that time? What kind of mental load could be relieved if you didn’t have all those draining errands hanging over your head each week? It may seem small, but the responsibility of those things — on top of all of the other extra things you’re dealing with right now — is taking up precious mental space.

This is the role your task assistant can play. They can handle 5 hours of small, but necessary, tasks that are draining you. You simply create the list and pass it to them to complete.

We can bring relief to YOU in only 5 hours a week. You can have more free time with the family. More time to focus on what’s important. More time to relax and give yourself space to just be.

This package is more structured than our larger hourly packages to provide consistency for those of you who desire help but need fewer hours — while still offering the same, excellent quality service that you’ve come to expect from Pepper’s. We will match you with a dedicated task assistant that fits the type of support you need. Your task assistant will arrive on the same day and time once a week to complete your list. This Task Assistant package is $400 per week for five blissful hours that will save you so much more time in the long run.

What type of tasks can a task assistant help with, you ask?

Your task assistant can help with multiple tasks each week, including:

Scheduling vendors and service provider appointments to make sure your outstanding tasks and projects are completed as soon as possible.
Grocery shopping or pickup, preventing you from spending your weekend looking for a parking spot at Costco or trying to get a delivery time that works for you.
Packaging up and returning online orders because we all know those clothes that didn’t work are just sitting there, at the bottom of the priority list.
Tidying up the house, helping you turn chaos into order.
Preparing healthy foods or meals — fuel your body with real food!
Laundry — the last thing you feel like doing at the end of an overwhelming day.

What are we doing to improve safety measures related to COVID-19?

We are all concerned about COVID-19. Our employees have had safety training to keep everyone safe and healthy as we move back into daily activities. Training includes best practices on how to remove masks, washing hands frequently safely, and if gloves are requested by the client, the appropriate handling and changing of gloves between tasks.

Per the Governor’s office, we can return to clients’ homes now. But if you’d prefer, there are a lot of things we can do remotely, like vendor or product research, no-contact grocery pickup, or restaurant pickup.

You don’t have to keep falling behind; Your task assistant can help you get ahead and feel relief. You don’t have to do this alone.

Need more than 5 hours of support? We also offer 12-40 hour packages. Get the help you need and deserve today. Schedule a Call to talk about which package might be right for your needs; we look forward to discussing how we can help you!