Being a great personal assistant requires more than just completing to-do lists. The very best personal assistants work actively to better themselves and their services, and are aware that there’s always room for improvement. Whether you work in households or offices, the following tips should help you make that happen.
Good personal assistants follow direction well, but great personal assistants pick up on little things and go the extra mile without even having to be asked. Being observant will allow you greater insight into your boss’s preferences, likes, and dislikes, and help you improve your services accordingly. You may even learn from your boss and how they manage their home or business!
Even the best personal assistants struggle to remember everything, which is why taking notes is essential. Never find yourself without a writing utensil. When your boss spontaneously starts explaining something to you, you’ll want to have details to reference later. We’d even recommend jotting down things that may not seem important, as you never know which details will be of use.
Take Responsibility for Your Mistakes
Most bosses will forgive a mistake, but only if you come forward with it and admit that it was your fault. Making excuses or pretending that you don’t know what happened won’t impress anyone. Instead, own your error and clearly explain how you’ll avoid repeating it in the future. If you keep doing the same thing wrong your boss will think that you don’t learn from your mistakes.
Keep Your Boss Informed
Don’t keep your boss guessing about what’s going on in their home or workplace. This is especially true with things that have gone awry, but is also the case with pleasant surprises. Hearing about something from a coworker or neighbor will make your boss feel ill informed and out of the loop. They may even become suspicious about what’s going on behind the scenes.
Don’t Share Your Boss’s Information
This one should go without saying. As a personal assistant, you’ll be exposed to some of your boss’s personal and confidential information — don’t share it. This would be incredibly unprofessional and would jeopardize both your current position and your future employment opportunities.
If you do everything else right, our last recommendation should come naturally. The very best personal assistant is one that becomes absolutely necessary to their boss’s everyday life. This means that you’re anticipating their needs, using your observations to manage everything according to their preferences, and generally making their life easier. It may sound like a lot, but for the best personal assistants, it’s just part of the job.