by Kara | Oct 13, 2020 | Business, General, Outsourcing, Parenting, Small Business
Many great business leaders share a common belief: Employees are the main contributor to an organization’s success. These leaders know that when they hire great people and treat them well, these employees will provide clients with an excellent experience, and help the business thrive.
In 2012, I started Pepper’s Personal Assistants, with this same approach. I focused on building a culture of “togetherness.” While our assistants work directly in client homes, we hold in-person meetings and social events throughout the year to continue building on our solid culture. There’s certain energy we gain from these face-to-face gatherings, and it reminds us that we’re all part of one team that likes to share successes, solve problems, support one another, and have fun.
Covid-19 forced us to cancel these meetings and shift to Zoom and other online forums. We truly miss connecting with each other in person. Our business faced many challenges, as our assistants were unable to perform work within client homes for nearly three months. As we worked to create a path forward for our team and our clients, we continued to focus on our core approach. Our employees needed support and not just at work, but for the uncertainties, they were facing in their personal lives as well.
I was honored to be included in this Wall Street Journal story: Battling Pandemic Blues: How Managers Can Rally the Troops. Here are a few additional thoughts I have on how to manage effectively and keep your focus on employees:
- Show grace – This is an unprecedented time, and employees are facing a number of different fears and uncertainties – for their own emotional and physical health and that of their families; stress from their children’s online learning; and isolation for those living alone or facing loss. Focus on supporting each employee as a whole person, not just a worker. Be patient and kind, as you may be the only source of stability and understanding in their lives right now.
- Continue offering pay and benefits – During the time when we could not visit client homes, we were fortunate to be able to continue paying our employees and offering benefits, thanks to many of our clients generously continuing with reduced packages. This helped alleviate worries about financial stability during the shutdown. Team members were grateful and wanted to be productive during this time. We scheduled a number of online training sessions so they could build their skill sets in different areas. Our team also helped clients with tasks remotely, like doing online research and preparing children for remote learning.
- Get in front of issues – Before the governor issued shutdown orders, we were already creating a plan and talking with employees and clients. We did the same when we were allowed back into client homes with safety protocols. Being transparent with my team is a central part of how I manage the business. Sharing challenges and approaches also means I’m open to the team’s input, ideas and support, all of which are integral to success as we move forward.
- Provide a sense of purpose – Give team members projects that will stretch their skills and enable them to contribute in a meaningful way. One of our household managers, for example, is an excellent cook and gave our team a Zoom training on cooking techniques during the shutdown. Everyone loved it and learned from it. This employee gained new skills in planning and presenting a training to the team. She’s also now the “go-to” expert for questions on recipes and meal prep.
- Hold meetings that aren’t focused on work – We’ve held Zoom meetings focused on self-care, with each employee offering a tip to their colleagues. I call employees regularly without an agenda, just to check in and ask how they’re doing and how I can support them. I want my team to know that I genuinely care and want to help them through this time, even if it’s just to listen or provide some encouragement.
This continues to be a challenging environment, but I’m proud of how our team continues to work through uncertainty and support one another. Communicating frequently, being transparent and treating your employees as people first will help keep your culture strong. Investing in your team will bring huge benefits: Once the pandemic is behind us, you’re likely to have a stronger and more cohesive team than ever before.
by Kara | Oct 11, 2020 | Home, News, Organizational, Outsourcing, Parenting, Residential
Hosting an unforgettable Halloween party takes creativity, organization, and attention to detail. A personal assistant can handle all the logistics, making the experience stress-free for you. From sending out spooky invitations to organizing a haunted house, here’s how a personal assistant can turn your Halloween party into an event your guests will talk about for years.
Crafting Custom Invitations
The first step to any successful party is getting the word out, and your personal assistant can make sure your invitations set the tone for an unforgettable night. They can help design personalized, Halloween-themed invitations that match your party’s vibe—whether it’s an elegant masquerade or a haunted house extravaganza. Your assistant will also handle all the RSVPs, keeping track of guest responses and any special requests. With custom digital or physical invites that impress, you’ll create excitement even before the event starts. A personal assistant can look and buy for you personalized invitations in sites like SimplytoImpress.com
Organizing Fun Halloween Activities
Halloween parties are all about the fun! Your personal assistant can design and set up activities that will keep guests entertained throughout the night. From classic games like apple bobbing and costume contests to creative Halloween crafts for the kids, there’s no limit to the fun you can offer. They’ll even coordinate activities that cater to all age groups, making your party an enjoyable experience for everyone. Your assistant can also manage the flow of the event, ensuring that each activity is well-timed and that no one misses out on the fun.
Decorating Your Home Inside and Out
Decorations set the stage for a memorable Halloween party. With your assistant’s help, you can transform your home into a haunted mansion or a chic, fall-inspired retreat. Whether you need spooky lighting for your backyard, cobwebs and pumpkins to adorn your entryway, or detailed indoor decorations, your assistant will handle it all—from brainstorming ideas to shopping for materials and setting everything up. When Halloween is over, they’ll take down the décor and neatly organize everything into storage bins, ensuring it’s ready for next year.
Themed Costumes for the Entire Family
Having trouble deciding on the perfect costume? Your personal assistant can take care of the entire family’s outfits, from shopping for materials to coordinating professional costume makers. Whether you’re aiming for a group theme or unique individual looks, your assistant ensures everyone is dressed to impress. They can even arrange for special makeup artists or hairstylists to complete the spooky look.
Party Planning and Food Preparation
Food is often the highlight of any gathering, and a Halloween party is no exception. Your personal assistant can plan a Halloween-themed menu that’s both delicious and festive. They can shop for groceries, prepare spooky snacks, and even cook themed meals or desserts like “witches’ fingers” or “monster mash” dips. Whether you’re hosting a large gathering or an intimate family party, your assistant will ensure the food is as impressive as the décor. For more meal ideas, check out our meal planning blog.
Halloween Party Goodie Bags
No Halloween party is complete without a fun parting gift. Your personal assistant can design and assemble goodie bags filled with themed treats, small toys, and Halloween trinkets that reflect your party’s theme. Whether it’s candy for the kids or a more sophisticated option for adult guests, they’ll source and organize the perfect mix of items to leave your guests with a lasting impression.
Clean-Up and Post-Halloween Organization
Once the party is over, the clean-up process begins, so let your personal assistant take care of this! From packing away decorations to cleaning up the party space, they’ll ensure everything is put away neatly, so you don’t have to worry about anything. They can also help organize your Halloween supplies for next year by placing them in labeled bins, ensuring that everything is stored and easy to find when the next spooky season rolls around. You can check here what current clients say about our services.
Planning Halloween Weekend Getaways
If hosting at home isn’t your style, why not plan a Halloween weekend getaway? A personal assistant can handle all the details, from booking haunted tours to finding spooky-themed vacation rentals. Whether you want to explore a local haunted house or visit a popular Halloween festival, your assistant will organize a memorable weekend escape, filled with thrills and chills.
By hiring a personal assistant, you’ll ensure your Halloween party is both spectacular and stress-free. From planning and organizing to clean-up and everything in between, your assistant will handle all the details, allowing you to enjoy the festivities with your friends and family. Ready to make this Halloween your best yet? Contact us today to start planning your ultimate Halloween bash!

by Kara | Oct 8, 2020 | Outsourcing, Parenting
We’re weeks into autumn and “back-to-school” looks a little different this year with remote learning due to the pandemic. This means if you or your partner stay home during the day, the time you might typically use to tidy up around the house, get through errands, and prep meals has been replaced with assisting your child with their virtual learning.
Many parents may even be working from home as well, turning the household into a multi-purpose building — a school, an office, a restaurant, and a place to (hopefully) get some sleep all in one.
[Related: Our Advice to Parents on Managing Remote Learning]
During this stressful time, managing the household tasks can fall to the bottom of your list. It’s impossible to do it all right now. This is why making the decision to outsource your to-do list can bring much needed relief and a feeling of calm to your household.
Here’s what hiring a personal assistant can do for you, so that you can focus on your career, assist with remote learning, and spend quality time with your family.
Grocery Shopping
After a long day troubleshooting Zoom calls and helping with homework, the last thing you want to face is an empty refrigerator. Hiring a personal assistant to help order groceries or go out and pick up healthy ingredients for dinner can help reduce your stress at the end of a long day.
Meal Planning and Prep
In addition to grocery shopping, a personal assistant can go one step further by taking over meal planning and prep throughout the week. Making sure your family is eating healthy can be difficult when you and your partner are home all day alternating between working and supporting your child through the remote learning process. When your typical schedule is upended, having someone to plan out nutritional dinners and even prep easy-to-grab lunches can take a load off of your shoulders.
[Related: How to Delegate When You’re Used to Doing It All Yourself]
Laundry
Even though we aren’t going out socially as much, and your child doesn’t have to wear a school uniform while remote learning, it doesn’t mean we should be recycling the same pair of sweatpants and t-shirts every couple of days. Finding time to wash, dry, fold, and iron clothes can seem impossible. We can get it done from start to finish so you can feel put-together no matter what the day brings.
Bill Paying
If you or your partner are already staring at a screen all day between working from home and helping your kids with virtual school, staying on the internet longer to organize and pay bills is going to be the last thing you want to do. A personal assistant can help you set up payment automation, and organize your finances so you have one less thing on your list.
[Related: What’s Your Time Worth?]
Shopping and Returns
Even before the pandemic scrambled everyone’s schedules, finding time to hit the stores, return products, or exchange purchases proved difficult — especially if you’re a working parent. Hiring a personal assistant to run these errands for you can free up precious free time, help you avoid having to leave the house, and shorten your to-do list.
How Pepper’s Personal Assistants Can Help
If you or your partner are currently at home with your kids and need more support when it comes to assisting with your child’s remote learning, working from home, and managing your household, Pepper’s Personal Assistants is ready to help.
Our Personal Assistant package will pair you with a dedicated personal assistant to help out 12-40 hours per week, tackling the aforementioned tasks and more, including pet care, home maintenance management, and scheduling.
Just need a little boost to help you keep organized? Pepper’s Task Management package matches you with a personal assistant that will come cross off things on your to-do list for 5 hours per week.
Call us at 206-228-5768, or send us a message today for a free consultation to see if Pepper’s Personal Assistants is the right fit and can help support your needs.
by Kara | Oct 3, 2020 | General, Home, Parenting, Residential
Halloween is a festive, fun time of year, but it can also come with a lot of planning and preparation. From setting up decorations to organizing a spooky party, there’s plenty to do! Luckily, hiring a personal assistant in Seattle can help you enjoy the season without the stress. Here are some creative ways a personal assistant can make your Halloween easier and more fun.
1. Decorating Your Home
Whether you’re going for spooky or stylish, a personal assistant can help come up with ideas, purchase decorations, and set everything up inside and outside your home. From hanging ghosts to creating pumpkin displays, we’ll make sure your house looks spectacular. Once Halloween is over, we’ll even organize the decorations into bins for easy storage, saving you time and effort. Learn more about our household management services.
2. Picking Up Costumes and Candy
Running around trying to find the perfect costumes and stocking up on candy? Let your personal assistant handle it! We’ll ensure that your family has exactly what they need for Halloween night, whether it’s a specific costume, the best candy, or special supplies for school events.
3. Planning a Halloween Party
Thinking of hosting a Halloween party? Your personal assistant can help you plan every detail, from creative party themes to setting up decorations, finding Halloween crafts, and even preparing goodie bags for your guests. We’ll also help create a Halloween-inspired menu with spooky desserts, drinks, and snacks.
4. Cooking Halloween-Inspired Foods
Whether you’re hosting a party or just want to surprise your family with festive treats, a personal assistant can handle the food. We can help plan and cook Halloween-themed meals, from pumpkin-inspired dishes to spooky desserts and drinks. You’ll have more time to enjoy the holiday without the stress of meal prep.
5. Organizing Family Halloween Activities
From pumpkin patches to haunted houses, Halloween is filled with fun activities. A personal assistant can find and book the best Halloween events for your family. We’ll take care of all the details so you can focus on making memories. We can even help you organize a scary movie night with snacks on hand to complete the spooky experience.
6. Wrapping Up the Season
When Halloween is over, the clean-up begins. Let your personal assistant handle taking down decorations and putting them away in storage bins for next year. We’ll ensure everything is neatly organized, so you don’t have to worry about a thing.
This Halloween, take the stress out of the equation by hiring a personal assistant. From decorating your home to planning the perfect party, we’ll ensure you have more time to enjoy the fun parts of the season with your family. Don’t wait—contact us today to schedule a consultation and make this Halloween your best yet!
by Kara | Sep 21, 2020 | Organizational, Outsourcing, Parenting
One of my newer clients, Leslie*, reached out to me after realizing she had problems getting things done at home. The biggest obstacle was not one single project, but rather the inability to make any headway on her to-do list.
Leslie had resigned from a demanding job and arranged to start at her new company in three months. Taking a break, she figured, would give her plenty of opportunities to tackle a long list of household projects, and spend quality time with her children. But after 10 weeks off, Leslie hadn’t made a dent in the list. Additionally, routine tasks like laundry, errands and meal prep were starting to pile up. She was frustrated she hadn’t accomplished more while she had time off to do so.
Many of us are familiar with the terms “decision paralysis” or “analysis paralysis” – being unable to make a choice between two or more options, sometimes leading one to choose an entirely different option, or do nothing at all. This problem is commonly discussed in business circles – overthinking and delays cost firms time and money – but it’s also relevant at home.
Leslie is by no means alone. I see this frequently in my business, Pepper’s Personal Assistants, and it’s become more common in recent months.
Fear about making the wrong decision often stands in our way. So can feelings of being overwhelmed and exhausted. Covid-19 and other distressing events of 2020 have added multiple layers of stress and uncertainty to our lives. All of this impacts the brain, according to this recent CNN article, and causes it to slow decision making. Even the smartest and most accomplished minds are not immune: Dr. Sanjay Gupta noted that simple decisions, like choosing a tie or what to eat for lunch, were not so easy for him these days.
At Pepper’s, we have four tips that can help you deal with decision paralysis:
- Make a list – Try to keep one list using one tool. Some people keep everything on their phones. Others use a Trello board or paper notebook. And some write each task on a separate sticky note. Use whatever option is best for you.
- Set a timer – Keep tasks manageable by setting a timer. If you’ve got mountains of paperwork, for instance, devote 20 minutes every couple of days to sorting a pile and stop when the timer beeps. Seeing progress – even in small increments – can help keep you motivated. Schedule these small blocks on your calendar just like you would for a meeting.
- Talk it out – Saying things out loud – what’s overwhelming, what’s on your to-do list, and why you’re feeling buried – helps in a number of ways. Verbalizing these issues can help determine what’s most important and set priorities. You can also gain clarity on what can be delegated vs. what you should do yourself. Finally, talking about your projects can decrease your overall stress level about them, especially when you have the right sounding board. In eight years of business, we’ve counseled many people on the best ways to tackle what’s in front of them and how we can help. Our team often takes on the projects they dislike the most, which lifts a heavy burden from their minds.
- Change your scenery – If working in one area in your house becomes overwhelming, switch to another room for a while. Going outside (e.g., for a 10-minute walk or to pick up your favorite drink from a nearby coffee shop) can help shift your mindset.
There is no one-size-fits-all approach to fixing decision paralysis or eliminating it altogether. But the steps above can help you make some progress. Know that you’re not alone in facing this issue. Resources are available to help you prioritize, delegate, and conquer your to-do list.
*name has been changed
by Kara | Sep 21, 2020 | Organizational, Outsourcing, Parenting
The first day of school has come and gone, and it looks very different for students and parents. In the Seattle area, we have shifted to remote learning for the foreseeable future. Working parents are trying to tackle all of the “to-dos” and prepare for the changes ahead. I wouldn’t describe them as “being busy” with these tasks. Instead, they’re overwhelmed, stressed out, and uncertain how they’re going to accomplish it all – managing school at home, working full-time, and running a household.
As a working mom of two boys, the one piece of advice I have for working parents with children at home is this: Delegate what you can. There are many routine tasks that can be handled by someone else, and doing so will free up time for you to focus on what’s most important. Think about it: how much time would you get back in your day if someone else ran errands, did laundry, took the dog to the vet, and prepared meals? By delegating these tasks, you give yourself more quality time for your family and career.
I founded Pepper’s Personal Assistants to help busy families keep their households running smoothly. We provide each client with an assistant and work together to prioritize projects to complete based on the client’s individual needs. Our team follows strict protocols for health, safety, and cleanliness while working in each home.
Delegating tasks that you’ve always done may feel awkward at first. Some people feel that they “should” do certain chores or even are embarrassed to seek out help. I highly recommend that you put these feelings to one side. Parents are facing more demands on their time than ever before. Alleviating some of these pressures is essential to your well-being.
Here are a few ideas on what you can delegate, based on the trends we’re seeing with clients right now.
- Organizing workspaces – With parents and children at home during the day, we’re helping create comfortable workspaces for everyone in the home. Some clients were not able to find desks in the area, as many stores quickly ran out. Our assistants have been checking for inventory in person and online, placing orders, and assembling furniture. In some cases, they’ve gotten creative and put together makeshift desks using items already in the house.
- Buying school supplies – Although the list is shorter with remote schooling, teachers sometimes make last-minute requests for additional items. An assistant can do this errand or place an order for home delivery.
- Reorganizing and restocking pantries – As they restock the kitchen, assistants can also purchase items needed for flu season – like over-the-counter remedies, canned soups, crackers, and juices. This is an important task, as people won’t be able to make a grocery trip if they are sick or sharing a house with someone who is. In addition to stocking up on supplies, assistants can prepare meals for the family, saving time on shopping, cooking, and cleaning up.
- Completing school paperwork – Schools and teachers often have multiple forms to fill out for each student. Let an assistant organize and pre-fill these for you, so you can just sign and submit.
- Helping to source other “helpers” – Our assistants help find nannies, tutors, babysitters, and others. They post ads, sort resumes, and conduct first interviews, passing along the best candidates to clients.
- Preparing for the time when kids return to campus – Although we don’t know when students will be allowed to return, some parents are being proactive. Our assistants are purchasing school clothes, shoes, and backpacks, as well as scheduling routine physicals and vaccinations on their clients’ behalf.
I hope these ideas are helpful as you continue planning for the school year. One additional way to stay organized is by using a Trello board. We have developed a Trello board and an online tutorial to help you and your kids stay organized this year. Many of our clients find this a valuable resource for keeping track of each child’s school work and assignments, with an easy color-coded display on one page.
It’s never too late to find a resource and move some household work off your plate. In doing so, you’ll be able to focus more time and energy on what’s most important in the weeks ahead.